Terms and Conditions
Welcome to Petbisy, your trusted online pet supply store. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
1.1 These terms and conditions govern your use of the Petbisy website and your purchase of products from us.
1.2 Petbisy reserves the right to update or modify these terms at any time without prior notice. Please review this page periodically for updates.
2. Products and Services
2.1 We aim to provide accurate descriptions of all products listed on our website. However, we do not guarantee that all descriptions, images, or prices are error-free.
2.2 All products are subject to availability. If a product is unavailable after your purchase, we will notify you and provide a full refund or suggest an alternative product.
3. Pricing and Payments
3.1 All prices are listed in U.S. Dollars (USD) and include applicable taxes unless stated otherwise.
3.2 Payments must be made at the time of purchase using one of the accepted payment methods on our website.
3.3 We reserve the right to adjust prices or correct errors in pricing at any time.
4. Shipping and Delivery
4.1 Petbisy offers free shipping on all products within the United States.
4.2 Orders are typically processed and shipped within 2-9 business days. Delivery times may vary depending on your location.
4.3 We are not responsible for delays caused by carriers or unforeseen circumstances.
5. Returns and Refunds
5.1 At Petbisy, we want you and your pet to be completely satisfied. If you are unhappy with your purchase, you may return the product within 15 days of delivery.
5.2 Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
5.3 To initiate a return, please contact our customer service team at [insert contact email/phone number].
5.4 Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days.
5.5 Shipping costs for returns (if applicable) will be the responsibility of the customer unless the product is defective or incorrect.
6. Use of the Website
6.1 You agree not to use our website for any illegal or unauthorized purpose.
6.2 You must not transmit viruses, malware, or any code of a destructive nature through our website.
6.3 We reserve the right to terminate or restrict access to our website if these terms are violated.
7. Intellectual Property
7.1 All content on the Petbisy website, including text, images, logos, and graphics, is the property of Petbisy and is protected by copyright and trademark laws.
7.2 You may not reproduce, distribute, or use any content without prior written consent from Petbisy.
8. Liability Disclaimer
8.1 Petbisy is not liable for any damages resulting from the misuse of products purchased from our store.
8.2 We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of any content on our website.
9. Governing Law
9.1 These terms and conditions are governed by and construed in accordance with the laws of the United States.
9.2 Any disputes arising from these terms shall be resolved in the courts of the applicable jurisdiction.
